S T A i N
Your AI chat & voice assistant

Your website.
Your knowledge.
Your AI sales agent.

An intelligent chat and voice agent that learns from your website and uploaded content. SYNQ Connect answers questions, captures enquiries, books appointments and follows up, connected to the systems your business already uses.

Website-trained AIChat & voiceCRM connected
Meet Tessa, your AI assistantExample
Choose a conversation example
Hi, can I book a consultation this week?
TessaOf course. What would you like help with, and which day works best?
A new website. Thursday afternoon?
✓ Enquiry captured. Booking is the next step.
A call your team cannot takeIllustrative call transcript
TessaThanks for calling. I can help with a booking or take the details for your team.
I would like a quote for a job in Blackburn.
✓ Job details collected for a clear handover.
Tessa · follow-up exampleHi Alex, you asked about a consultation. Would you like help finding a time?
Yes please, Friday morning would be good.
TessaLet’s find an available slot and get that arranged.
✓ A quiet enquiry becomes an active conversation.
Website knowledge→AI conversation→Next step
Illustrative examples. Scroll to the playground to test the live widget on your website.
Be there sooner

Give people a helpful response at the moment they enquire.

Keep the context

Capture details so your team knows what happens next.

Make the next step easy

Move from a question to a booking or a human handover.

What it does, and why it matters

Less chasing.
More useful conversations.

Enquiries arrive while you are on calls, with customers or closed for the day. SYNQ Connect helps you respond and keep the conversation moving.

Answer & engage

Handle website questions and inbound calls using information about your business, services and opening hours.

Give visitors a reason to stay.

Qualify & book

Ask relevant questions, collect contact details and help arrange appointments in your connected calendar.

Give your team enquiries with context.

Follow up & hand over

Follow up with eligible enquiries, update your connected CRM and pass conversations to your team when needed.

Keep opportunities from being forgotten.
Picture it in your business

One assistant.
Different everyday jobs.

Choose a business type to see how an enquiry could move from first contact to a useful next step.

We configure the questions, booking rules and handovers around your business.

Choose your business type

From “How much?” to a consultation.

A visitor enquires about your services after your office closes.

1Tessa answers common service questions.2She asks about their needs and preferred timing.3She helps book a consultation and records the details.

You are on a job. The phone is ringing.

A potential customer needs a quote while your team is working.

1Tessa handles the incoming enquiry.2She collects the job type, location and contact details.3Your team receives the information for a callback.

A vehicle enquiry, ready for your team.

Someone wants to arrange a test drive or a service appointment.

1Tessa asks which vehicle or service they need.2She captures their details and preferred time.3She helps book or hands the request to the right person.
Connected, not another silo

A conversation is just the start.
Make the next action happen.

Connect enquiries to your CRM, calendar and automations, so the information collected has somewhere useful to go.

CRM & lead managementGoHighLevel · HubSpot · Pipedrive
Calendars & bookingsGoogle Calendar · Outlook · Calendly
THE CONVERSATION LAYERSYNQ
Connect
Capture → qualify → act
Automation & workflowsZapier · webhooks · supported APIs
Your business systemsLead alerts · enquiry routing · follow-up

Record contact details and enquiry context. Trigger a follow-up. Send the next step to the right person.

Connections depend on your systems, plan and configuration. We confirm compatibility before setup.
How it works

From website to intelligent agent.
See it. Test it. Make it yours.

01 / SCAN

Your website becomes the knowledge base

Choose a quick scan or a full website scan. The AI reads the accessible pages it discovers to build an understanding of your business, services and FAQs.

02 / ENRICH

Add what your website does not say

Upload your own content to give the AI more information, such as product details, service guides, policies and answers to common questions.

03 / EXPERIENCE

See your site with a live widget

Use the playground below to load your website preview. Ask the agent questions, hear its voice and explore how the experience could work for your customers.

04 / CONNECT

Connect your workflow & launch

Configure your agent, booking rules and supported integrations. Test the responses and handovers, then launch with Stain Media’s support.

A full scan covers discoverable, accessible pages. Private, blocked or unsupported pages may need content added separately. Review important answers before going live.

Watch the SYNQ Connect overviewAI chat, voice & connected follow-up
The opportunity behind the enquiry

What could better follow-up
mean for your business?

Explore an illustrative scenario. Adjust the assumptions to fit your business, then compare monthly and annual potential.

Adjust the scenario assumptions +
Illustrative additional revenue
£294,000
490additional enquiries
98potential customers

9,800 unconverted visitors × 5% enquiry capture × 20% close rate.

Explore the experience on your site ↗

This is a scenario, not a performance forecast or guarantee. Revenue is before costs, usage fees and taxes. Default capture and close rates are editable assumptions, not measured SYNQ Connect results. Annual figures assume the same monthly activity throughout the year.

A few things you might ask.

Is this just another chatbot?

Website chat is one part of it. Your setup can also include AI voice, inbound calls, enquiry follow-up, appointment booking and CRM updates.

Can my team take over?

Yes. We agree when the assistant should hand over, what information to capture and how your team should be notified. Live transfers depend on the channels and availability you configure.

Will it work with our existing systems?

We review your website, calendar and CRM before setup. Connections may use native integrations, automation platforms or webhooks. We confirm compatibility and any extra costs in your proposal.

What does it cost?

Pricing depends on your channels, integrations and expected usage. Your demo is followed by a clear proposal covering setup, ongoing support and usage charges.

Your customers. Your conversations.

Put Tessa
to the test.

See how a trained chat and voice agent could feel on your own website. Ask real questions and explore the experience before discussing your setup.

Try it on your website Prefer a guided walkthrough? Book a demo ↗
Your website. A real conversation.

Don’t just read about it.
Try SYNQ Connect on your site.

Complete the live form below with your email, business name and website URL. Choose a quick scan or a full scan, then select Load & Train AI to see your website preview with the live widget.

1Enter your website2Scan & train the AI3Chat, speak & test it

Quick scan reads up to 20 useful pages. Full website scans take longer. Preview availability depends on whether your website allows loading inside another page.

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